SAP Knowledge Base Article - Preview

2567767 - Header and Footer (wrapper) do not appear on the apply page, the login screen or Candidate Profile (CSB) - Recruiting

Symptom

The RMK wrapper corresponds to the Header and Footer sections. The wrapper allows for style consistency between RCM and RMK, offering a seemless transition for candidates between the two systems. 
The wrapper appears on the apply page, on the login screen or Candidate Profile
This KBA outlines the main causes of the wrapper not loading. Note that most of the checks involve access to the Backend of Both RMK and RCM so can only be carried out by Partners, Professional Services or Support.


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Environment

  • SAP SuccessFactors Recruiting Marketing
  • SAP SuccessFactors Recruiting Management
  • Career Site Builder
  • Mobile Apply

Product

SAP SuccessFactors Recruiting all versions

Keywords

wrapper, header and footer, missing header and footer, wrapper issue, rcm blank page. , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

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