SAP Knowledge Base Article - Public

2567793 - Software Collection Export Failed After Quality System Upgraded

Symptom

  • Unable to export a Software Collection after the Quality system has been upgraded
  • The Production system has not yet been upgraded
  • The following error is seen:
    • Import in target system is not possible because of different SAP release.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Using the Export Software Collection app export a new software collection
  2. Attempt to export a collection when the quality system has been upgraded but the production system is not yet upgraded

Cause

  • As described in the SAP S/4HANA Cloud Public Edition Upgrade Schedule the quality and production systems will be upgraded on different dates
  • The error will occur if a software collection is exported after the quality system has been upgraded but before the production system has been upgraded

Resolution

Wait until the production system has been upgraded as well before exporting the software collection

See Also

How to Manage and Export Your Software Collection - This describes that the export system and import system must be on the same cloud release for the import to work

Keywords

Import Software Collection Export upgrade update upgraded You are not allowed to import version of collection following problem occurred requires sofware component , KBA , requires software version , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , CEC-MKT-EXT , Marketing extensibility , Problem

Product

SAP S/4HANA Cloud Public Edition all versions