SAP Knowledge Base Article - Public

2567932 - Consolidate Functionality for Recruiting Management Emails - Recruiting Management

Symptom

This article describes the Consolidate functionality in Recruiting Management as well as how to have it configured.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Resolution

The Consolidate functionality was created in order to avoid a certain type of emails being sent an excessive number of times to the same recipient with a very similar content. It is currently available to most of the email templates configured through Admin Center > E-mail Notification Templates.

The option that controls that is called Customize Settings for Form Templates.

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After that, under the (Consolidated & Interval) column, you will be able to control whether you want to have this functionality enabled or not as well as the interval it should consider when sending emails.

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Example: You decide to have this functionality enabled for the "Document Routing notification" email notification with the interval set to "24". Instead of the system triggering the email every time a job requisition is routed for approval, it will consolidate all of the routing notifications over a 24hr period, and trigger the email once.

Keywords

24-Hour period, Consolidation, E-mail, E mail, delay, document, routing, notification , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions