Symptom
Receiving an error message when trying to Hire and employee via Manage Pending Hires > Onboarding
Example 1: "Key is not valid; It should have Pay Type and or Country configuredPaymentInformationDetailV3.accountNumber" while hiring employee in Manage Pending Hires.
Example 2: "Invalid bank country: AUS received for PaymentInformationDetailV3.[MAIN].[1].bankCountry"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors HCM Platform - b1711 and higher
- Employee Central - b1711 and higher
Product
Keywords
SF EC, success factors, employee central, SFEC, ONB-19977, ECT-88027, ECT-75142, ECT 75142, ECT-81402, pay info details, payinfo, hire from ONB, Manage Pend Hire, Error Message, Key is not valid; It should have Pay Type and or Country configuredPaymentInformationDetailV3.accountNumber, Invalid bank country: AUS received for PaymentInformationDetailV3.[MAIN].[1].bankCountry , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC , Employee Central , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem
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