SAP Knowledge Base Article - Public

2568296 - Payout Screen is Picking one day Less than Termination Screen

Symptom

Payout screen is picking one day less than the Termination screen, and therefore less hours entitlement.

Environment

Employee Central, Time Off

Reproducing the Issue

1.Terminate user - select date (E.G 3/02/2017)

payout 3.png

2. See time account balance for the 3/02/2017


3 Click Payout

payout2.png

4. Payout screen shows date as previous day 02/02/2017, and less hours

payout1.png

 

Resolution

Engineering are aware of the issue and are working on a solution.

The root cause of this issue is because of the time zone. Currently, the timezone is (UTC+0.00) Dublin, Edinburg, Lisbon, London.
This issue is not reproducible if time zone is changed to different time zone. Example: (UTC+4.00) Abu Dhabi, Muscat.

Keywords

Time off, Payout screen, Payout, Termination,

  1. ECT-87628
, KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions