SAP Knowledge Base Article - Preview

2568465 - Active Sync ID of 0 (zero) is reported to Afaria and Exchange Servers after upgrading Google GMail app to 7.10.22.174510681

Symptom

  • After upgrading Google GMail app to 7.10.22.174510681, an Active Sync ID of 0 (zero) is reported to Afaria and Exchange Servers
  • This can cause the Device to get blocked from Exchange and associated content to be removed


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Environment

  • Afaria 7.0 (All Supported Service Packs)
  • Android Devices running Afaria Client
  • Google GMail application release 7.10.22.174510681
  • Microsoft Exchange (All Supported versions)

Product

SAP Afaria 7.0

Keywords

gmail, google, 7.10.22.174510681, exchange, afw, asid, zero , KBA , MOB-AFA , Afaria , Problem

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