2568483 - System Triggers an Error When Trying to Cancel an Outbound Delivery

The following error appears when trying to cancel Outbound Delivery.

"You cannot cancel the outbound delivery as it contains confirmed quantities."
"You first have to reverse the related confirmations or create adjustment confirmations to cancel the delivery" when trying to cancel Outbound Delivery.

SAP Business ByDesign

1. Go to the Outbound Logistics work center.
2. Navigate to the Outbound Deliveries view.
3. Select the Outbound Delivery KLM (KLM refers to Outbound Delivery ID).
4. Navigate to Actions and Select Cancel.

An error appears as mentioned below:

You cannot cancel the outbound delivery as it contains confirmed quantities.
You first have to reverse the related confirmations or create adjustment confirmations to cancel the delivery

The error is displayed because you are trying to cancel the Outbound Delivery before an adjustment confirmation is being made for the corresponding Warehouse Request.

1. First you need to un-release the Outbound Delivery. For that go to  the Outbound Logistics work center.
2. Select the Outbound Deliveries view.
3. Search for the relevant Outbound Delivery, which you want to cancel.
4. Select the Outbound Delivery and from the Action button drop down, choose Undo Release.
5. Now select the Monitoring view and the sub-view By Warehouse Order.
6. Select All Warehouse Orders from the Show drop down and click on the Advanced filter.
7. Enter the outbound delivery ID in the Delivery ID field and press the Go button.
8. In the Warehouse Order screen, select the Adjustment Confirmation button.
9. In the Adjustment Confirmation for the Warehouse Order, select the respective line item and click the Enable Entry button.
10. In the Quantity Difference field, enter a negative value of the fulfilled quantity. For example, if the fulfilled quantity is 20, then enter -20 in the Quantity Difference field.
11. Click the Save button.
12. Now you will be able to cancel the Outbound Delivery. For that purpouse, select the Outbound Delivery view once again.
13. Search for the relevant Outbound Delivery.
14. Select the Outbound Delivery and from the Action button drop down, choose Cancel.

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