Symptom
In the User details page, its showing an Item OR Curriculum was assigned to a user via Assignment Profile. But the user is not a part of any Assignment Profile that would assign this item/curriculum.
Note : Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Cause
The Assignment Profile that assigned the item/curricula was deleted, which is why it's not possible to identify the Assignment Profile that assigned it.
Resolution
Request the user to complete this item so that it goes from the User details page
OR
Click on three dots of the item and remove it from the Users Learning Plan
See Also
Keywords
Successfactors,sf,assignment profile,User,Item,curriculum,user details page,User,Learning,deatils,page,complete ,delete, identify , KBA , LOD-SF-LMS-ASP , Assignment Profile , Problem
Product
Attachments
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SAP Knowledge Base Article - Public