Symptom
When creating headers and footers for job requisitions using admin center > Manage Job Posting Header and Footer you are able to add HTML tags. However, after adding an HTML tag with some attributes to the content of the header/footer and saving, the attribute disappear.
Environment
SuccessFactors Recruiting Management (RCM) - All versions
Reproducing the Issue
- Go to Admin Center > Manage Job Posting Header and Footer
- Add an HTML tag
- Hit save
- Access the template and check the tags, the added tag attribute disappeared
Cause
This behavior happens when you try to use an invalid HTML tag attribute to one of your tags.
Resolution
Here is an example of an invalid attribute:
<p><img src="https://performancemanager5.successfactors.eu/MyImage.JPG" style="img {max-width:100%}" /></p>
The style="img {max-width:100%}" is not valid attribute in the system, instead you should use the width="100%". Here is the correct syntax:
<p><img src="https://performancemanager5.successfactors.eu/MyImage.JPG" width="100%" /></p>
When getting this behavior, please check the attribute that disappeared and try to replace to a valid attribute. In case there is not other attribute to replace, the attribute is not supported by the system.
Keywords
Job requisition header and footer; HTML tag; HTML attribute; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem