2568710 - No validation for Required Fields when moving a candidate in the Candidate Workbench

Symptom

A candidate is moved through the status pipeline using drag and drop or action menu, and that is not validating the required fields that are null.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Scenario 1: Moving candidate by status dropdown

Login as recruiter.
Go to recruiting.
Go to the candidate application for any candidate and leave some required fields blank.
Change the status of the candidate to a new one via the Status field dropdown. Save the application.
Error is seen.

"Required information to be filled in by other operators is required to proceed" appears and the candidate is not moved to the new status.

Scenario 2: Moving by drag and drop or Move Candidate/Advance Candidate button

Login as recruiter.
Go to recruiting.
Go to the candidate application for any candidate and leave some required fields blank.
Select a candidate and drag him to target status from the source status, or use the Take Action menu and move the candidate
Candidate will be successfully moved to the target status. No Error seen

Cause

The candidate is a Late Stage Applicant/Forwarded Candidate, and this is an expected behavior for late stage applicants.

Resolution

The required fields validation is not enforced by the system if you drag and drop a Forwarded candidate from one status of the talent pipeline to another, or move them via the Move Candidate/Advance Candidate button. If you move the candidate to the other status through the status dropdown, the validation is enforced.

For candidates that have applied, the permissions will behave according to multistage or single stage application set up in the respective templates.

For more information regarding the required fields validation per method, please see table below:

Open record > change status > click Save

Select record > drag & drop

Select record > action menu

Normal application*

Validation - Multistage environment in any flow, all required editable & visible fields for all operators must be filled out before a recruiting user can successfully change the applicant’s status to any In Progress status. An applicant can be moved to a disqualification status at any point, regardless of whether or not required fields are completed. Pasted screenshot below for your reference.

Normal application*

Validation - Changing an applicant status in this way requires all required fields on the application visible to logged in operator in this status to be filled in

NO validation

Late stage application**

Validation only for public field is visible/editable by both the candidate and operator, for a late stage application, this field should not be validated while moving the candidate to another status. Non-public field is visible/editable only by the operator, for late stage application, this should be validated.

NO validation

* Candidate applied

** Candidate is forwarded to a requisition (added by operator) and candidate has not yet applied

Keywords

error, message, required, fields, drag, drag and drop, moving, application, validation, save, move , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions

2568710 - No validation for Required Fields when moving a candidate in the Candidate Workbench - Recruiting Management