Symptom
In the Lead Quick create screen, you cannot move the Contact First Name or Contact Last Name fields to the Contact Information or Account Information via Adaptation Mode.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
-
Go to the Sales work center.
- Go to the Leads view.
- Select Adapt--->Edit Master Layout.
- Select the New button.
- Try and drag the Contact First Name field down into the Contact Information section.
- This is not possible.
Cause
We have imposed these kind of restrictions in Quick Create, Quick View and Facets level. This would potentially cause more issues.
Resolution
This is the expected system behaviour.
Keywords
Sales, Leads, Adapt, Edit Master Layout, Contact First Name, field, Information, Last , KBA , sales , leads , adapt , edit master layout , contact first name , field , information , last , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem