Symptom
- How do I identify which workflow actually triggered in the system?
- I think the incorrect workflow triggered, how can I check?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Cloud
- Employee Central
Resolution
- We can get to know the workflow ID that is triggered by hovering your mouse pointer over the workflow request page on action type sentence as shown below:
- A tool tip will display the workflow triggered
- In the example above, the workflow externalCode is NameChange - This is the actual workflow that is triggered for the action
NOTE: You can use Diagnostic Tool to see which workflow has been triggered and by which rule. KBA: 3468733 - Diagnostic Tool for Employee Central save transactions and workflows
Keywords
identify workflow, workflow triggered, tooltip, tool-tip, troubleshoot workflow, incorrect workflow, workflow ID, EmplCentrl, SFEC, SFSF, SF EC, success factors, WFL, diagnostic tool, workflow id, name, business rule, derivation, derive , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-JOB-RUL , Job Info Business Rules , LOD-SF-EC-CMP-RUL , Business Rules , How To
SAP Knowledge Base Article - Public