Symptom
Incorrect SAP Analytics Cloud tenant URL is sent to new users in the welcome email in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
Environment
- SAP Analytics Cloud 2017.22.0
Cause
The SAP Analytics Cloud tenant URL that is shown in the welcome email will use the default email address unless it has been changed in the System > Administrator > Reverse Proxy Host field.
Resolution
Change the URL within the Reverse Proxy Host field at System > Administrator > Reverse Proxy Host.
To view the Administrator panel, make sure you are using the Google Chrome browser and you have Administrator priviledges.
See Also
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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Keywords
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