Symptom
- Application error when hiring candidate from Manage Pending Hire
Example:
Fingerprint for this error: dd0553706c2e3c9d84212e09543cf4e7d5efe664
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
- SAP SuccessFactors Employee Central - All Versions
Reproducing the Issue
- Go to Manage Pending Hire
- Select Hire for the candidate
- Fill the required fields
- From Personal Information to Job Information you will receive application error
Cause
- Position that is coming from Onboarding/Recruiting is already assigned to an existing user in the system, Employee Central does not allow the same Position code for the new candidate being hired.
Resolution
- Go to Manage Positions in Admin Center
- Search for the Position and check if it has vacancy as YES or if allow to have multiple incumbents
If not, then you can try the following solutions:
- Set the option Allow multiple incumbent in the position to Yes.
- Change in the requisition the Position value to a new one that is available
- Remove the Position information from Recruiting/Onboarding
Note: Engineering team is currently working to provide a friendly message instead of this application error, it should be applied for future releases.
Keywords
Employee Central, fingerprint=dd0553706c2e3c9d84212e09543cf4e7d5efe664, Manage Pending Hire, Application Error, Position, ECT-84468 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To
Product
SAP SuccessFactors Employee Central all versions