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2569738 - SFP Adobe Form activation error

Symptom

  1. It is not possible to activate an Adobe Form in transaction SFP, even if the Layout content is empty. There is an activation error:
    0 - 2017-11-24_13-48-00.png

    The Text Message output is:
    1 - 2017-11-24_13-18-55.png

  2. After saving the Adobe Form, the Layout content becomes empty. All changes made in the Layout design are lost.

  3. Uploading a form layout in transaction SFP results in the error below




    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Adobe Document Services all releases
  • SAP NetWeaver 620 and higher

Product

ABAP platform 1809 ; ABAP platform 1909 ; ABAP platform 2020 ; ABAP platform 2021 ; ABAP platform 2022 ; ABAP platform 2023 ; ABAP platform 2025 ; SAP ERP 6.0 ; SAP ERP Central Component 5.0 ; SAP ERP Central Component 6.0 ; SAP NetWeaver all versions ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA foundation 1709 on SAP NetWeaver Application Server for ABAP, version for SAP HANA ; SAP S/4HANA foundation 1809 on SAP NetWeaver Application Server for ABAP, version for SAP HANA ; SAP S/4HANA, on-premise edition 1511 ; SAP Solution Manager 1.0 ; SAP Solution Manager 2.0 ; SAP Solution Manager 2.1 ; SAP Solution Manager 2.2 ; SAP Solution Manager 3.1 ; SAP Solution Manager 3.2 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP Solution Manager 7.0 ; mySAP ERP 2004

Keywords

SFP, Adobe Form, activation error, upload error, Layout, Adobe Live Cycle Designer, ALCD, Virus Scan, profile, EU837, Error during activation, layout lost, /SCET/GUI_UPLOAD, VSCAN036, VSCAN085, VSCANPROFILE, empty, OTR-Based Exception of Class: CX_FP_UI_WORKBENCH. , KBA , BC-SRV-FP , Forms Processing , BC-SEC-VIR , Anti Virus Protection , Problem

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