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2569738 - SFP Adobe Form activation error

Symptom

  1. It is not possible to activate an Adobe Form in SFP, even if the Layout content is empty. There is an activation error.
    0 - 2017-11-24_13-48-00.png

    The Text Message output is.
    1 - 2017-11-24_13-18-55.png

  2. After saving the Adobe Form, the Layout content becomes empty. All changes made in the Layout design are lost.

  3. Uploading a form layout in transaction SFP results in the error below




    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Adobe Document Services all releases
  • SAP NetWeaver 620 and higher

Product

ABAP PLATFORM 2025 ; ABAP platform 1809 ; ABAP platform 1909 ; ABAP platform 2020 ; ABAP platform 2021 ; ABAP platform 2022 ; ABAP platform 2023 ; SAP ERP 6.0 ; SAP ERP Central Component 5.0 ; SAP ERP Central Component 6.0 ; SAP NetWeaver all versions ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA foundation 1709 on SAP NetWeaver Application Server for ABAP, version for SAP HANA ; SAP S/4HANA foundation 1809 on SAP NetWeaver Application Server for ABAP, version for SAP HANA ; SAP S/4HANA, on-premise edition 1511 ; SAP Solution Manager 1.0 ; SAP Solution Manager 2.0 ; SAP Solution Manager 2.1 ; SAP Solution Manager 2.2 ; SAP Solution Manager 3.1 ; SAP Solution Manager 3.2 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP Solution Manager 7.0 ; mySAP ERP 2004

Keywords

SFP, Adobe Form, activation error, upload error, Layout, Adobe Live Cycle Designer, ALCD, Virus Scan, profile, EU837, Error during activation, layout lost, /SCET/GUI_UPLOAD, VSCAN036, VSCAN085, VSCANPROFILE , KBA , BC-SRV-FP , Forms Processing , BC-SEC-VIR , Anti Virus Protection , Problem

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