SAP Knowledge Base Article - Public

2569847 - Where can you find user assistance (help) for SAP Analytics Cloud to use, configure and operate it more effectively?

Symptom

**HOT NEWS!**

    Environment

    • SAP Analytics Cloud (Enterprise and Embedded)

    Resolution

    Take advantage of SAP Analytics Cloud User Assistance across all the SAP platforms below.

    SAP Analytics Cloud main Help Page: Get access to information about product features, system requirements, licensing, purchasing and related products.

     Help Guides

    Release Information
    What's new?

    Support Information

    Troubleshooting  

    Learn and get trained!

    Get Involved, 
    Stay Updated!

    Main help portal page

    Popular Help Topics:

    Roadmap: Learn what features are coming.

    SAC & Digital Boardroom best practices

    Security resources and best practices

    SAP Analytics Cloud Connection Guide

    SAP S/4HANA and SAP Analytics Cloud integration best practices

    Find out What's New with each release.

    SAP Analytics Cloud (SAC) releases and 
    release information

    Supported browsers, data sources and applications in System Requirements and Technical Prerequisites

    Software downloads:

    To access on-premise data sources, download the:

    SAP Analytics Cloud Agent and the SAP BOE Live Data Connector from Software Download Center.

    Is SAC Down? Check SAP Cloud Availability Center or Cloud Service Status

    Featured documents & articles on the SAP Analytics Cloud Support product page

    What information do I need to provide when opening an incident?

    SAP Analytics Solutions Value Map

    Project Implementation Roadmap

    Getting Support
    Guided Playlist

    Service level agreements (SLA)

    SAP for Me portal (What is SAP for Me? SAP for Me is made for you overview)

    Troubleshooting performance issues in SAP Analytics Cloud

    Troubleshooting Common Chart Errors

    Live Data connection error: Failed to connect to System

    SAML SSO Configuration.

    Importing data from on-premise data sources

    Troubleshooting CORS issues with SAP Analytics Cloud

    Guided Answers:

    1. Troubleshooting Authentication
    2. Troubleshooting Connectivity
    3. Troubleshooting Live HANA connections
    4. Troubleshooting SAML SSO issues
    5. Configuration with Custom Identity Provider (IDP)
    6. Import Connection to On-premise Sources using SAC Agent and SAPCP connector 
    7. Import Connection to On-premise Sources using SAPCP connector only
    8. Import Connection to Cloud Data Sources

    🆕 Tutorials

    Onboarding

    Getting Started Help Portal Page

    Getting Started Community Page

    SAP Analytics Cloud Learning Journey

    SAC Certification

    Learning section in SAP Analytics Cloud

    New! SAP Analytics Cloud Free learning to help with certification.

    Video Tutorials

    Training Events

    Event Recordings

    Course: Planning with SAP Analytics Cloud

    Course: Intelligent Decisions with SAP Analytics Cloud

    Course: Authentication and Data Connectivity

    Course: Planning with SAP Analytics Cloud –Advanced Topics 

    Expert guided implementation (EGI)

    Introduction to SAP Analytics Cloud on the SAP Training portal

    ASUG Webinars

    Suggest enhancement / improvement requests or vote for Existing improvement requests on the SAP Customer Influence portal.

    Follow the SAP Community:

    Community Expert Pages

    Follow us on Social Media:
     
    Twitter@SapSupportHelp: official SAP Product Support Twitter account.

    Hashtag: #SAPAnalyticsCloud

    See Also

    Your feedback is important to help us improve our knowledge base.

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    Product

    SAP Analytics Cloud 1.0