Symptom
In the Summary Section of the PM form,incorrect rating is displayed when the final ratings are upload via csv.
Environment
Performance Management
Reproducing the Issue
-Upload the rating-4 for the summary section of the PM form via csv
-In the summary section of the PM form,star rating is displaying as 3.
-Here you can see that 5 points rating scale is used in the summary section of the PM form and the rating uploaded as 4.
-But only 3 star is greyed out and total only 4 star is displaying.
-However,the description of the uploaded rating (4)appears correctly.
Cause
Unrated Rating Label is not set in the PM template.Due to which,this inconsistency in the rating scale happens.
<unrated-rating><![CDATA[]]></unrated-rating>
Resolution
Set a unrated rating label.
Then also make sure the default rating label in msgkey is not blank.
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<default-rating msgKey="6537b2d122d94181aa05e1067df2533b_1489630827585"><![CDATA[unrated]]></default-rating>
<unrated-rating><![CDATA[]]></unrated-rating>
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See Also
Ref JIRA
Keywords
-Rating missing -Incorrect rating , KBA , LOD-SF-PM-RAT , Ratings and Weights , How To