SAP Knowledge Base Article - Preview

2570060 - Account Overview is Blank and Fields are Moved to Details tab in C4C Ext App on Smartphones

Symptom

On smartphones the Overview of the Accounts screen is blank and the Header information is only present in the
Details facet of the C4C Extended app.


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Environment

SAP Hybris Cloud for Customer Extended Application

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Blank, Mobile, Overview, Details , KBA , mobile , header , smartphone , tab , app , overview , details , extended , LOD-CRM-UX-SLS , User Experience Sales Cloud , Problem

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