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SAP Knowledge Base Article - PreviewSymptom
You are trying to enable the Contacts facet for leads but you are not able to make it visible by changing the Master layout or a Page Layout even though it can be added and is set to visible.
After setting the Contacts facet to visible and saving the layout changes it is still not visible.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
"Contacts" "Lead" "not visible", contacts, visible , KBA , c4c , contacts , facet , not visible , leads , LOD-CRM-MKT-PRO , Prospect , How To
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