SAP Knowledge Base Article - Public

2570438 - No Link for Direct Access of Objects on Account Feed

Symptom

Account's Feed does not show the link to objects like tasks or notes.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open Account ID XYZ (XYZ represents the ID of the Account).
  4. On the Overview tab, see that on the feed, objects like notes and tasks don't have a link for direct access while objects like appointments and contacts have.

Cause

As of the current system release, not all objects have links for direct access on the account feed.

Resolution

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Account Feed ; Task ; Notes ; Feed ; Account ; Link , KBA , SRD-CC-FED , Feeds , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions