SAP Knowledge Base Article - Public

2570438 - No Link for Direct Access of Objects on Account Feed


Account's Feed does not show the link to objects like tasks or notes.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open Account ID XYZ (XYZ represents the ID of the Account).
  4. On the Overview tab, see that on the feed, objects like notes and tasks don't have a link for direct access while objects like appointments and contacts have.


As of the current system release, not all objects have links for direct access on the account feed.


This is the system expected behavior.

If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by the Cloud Service Center on .

You can contact the Cloud Service Center as follows:

  1. If you are a partner: please use or the Partnerfinder.
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Customer Influence Site at


Account Feed ; Task ; Notes ; Feed ; Account ; Link , KBA , SRD-CC-FED , Feeds , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions