SAP Knowledge Base Article - Preview

2570498 - Unable to Import Sub-Tickets for Existing Service Tickets Using Data Workbench

Symptom

You want to upload/add multiple Sub-Tickets for a Service Ticket using Data Workbench, however you observe all the Sub-Tickets which you have entered in the reference template have not been uploaded after the import.


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Environment

SAP Cloud For Customer

Keywords

Sub Tickets, Service Ticket, Child Tickets , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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