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SAP Knowledge Base Article - PreviewSymptom
You want to upload/add multiple Sub-Tickets for a Service Ticket using Data Workbench, however you observe all the Sub-Tickets which you have entered in the reference template have not been uploaded after the import.
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Environment
SAP Cloud for Customer core applications
Product
SAP Cloud for Customer core applications all versions
Keywords
Sub Tickets, Service Ticket, Child Tickets , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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