2570834 - Approver is unable to see the attachment while approving the Supplier Invoices

User or Approver is unable to find the attachments while approving the Supplier Invoices and gets the error No valid attachment type found for display.

SAP Business ByDesign

1. Select Managing My Area work center and then Approvals view.

2. Select the link of the Approval Task.

3. Select Show Original Document and user gets the error No valid attachment type found for display.

In the Supplier Invoice, the attachment has document type as Standard Attachment. This was working fine even when the document type is Standard Attachment before 1711 release, but from 1711 release, this behaviour is changed and approver is able to view only attachments which have document type as Original Document.

To resolve this issue, the document type of the attachment should be Original Document.

 However, for the attachments with document type as Standard Attachment  user can follow the below workaround to view the document.

1. Select Managing My Area work center and then Approvals view.

2. Select the Approval Task.

3. In the same screen, scroll down and the standard attachment will be available for viewing.

BusinessByDesign, SupplierInvoice, Approval , KBA , AP-SIP-SIX , Supplier Invoice Exception , AP-SIP , Supplier Invoice Processing , Problem