SAP Knowledge Base Article - Preview

2570938 - What is the best CCtr solution for integration with C4C


You are planning to integrate SAP C4C (Cloud for Customer) with SAP CCtr (Contact Center) and would like to know what would be the best solution to use



SAP Contact Center 7.0


SAP Contact Center, cloud edition 1.0 ; SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, C4C, Integration, Solution, CDT , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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