2571164 - Longitude And Latitude Not Working

Values for the Longitude and Latitude fields was entered, however the system is not accepting these values.

SAP Cloud For Customer

1. Go to the Customers work centre.
2. Go to the Accounts view.
3. Change filter to show All.
4. Open: ABC (Where ABC stands for a Customer Account).
5. Facet: Addresses.
6. Pane: Details.
7. Fields: Latitude and Longitude.
8. Use a GPS Locating service, and for example choose SAP Galway.
9. It will give you the following values: 53.30163340000001 and -8.987642499999993.
10. Even though these are correct co-ordinates it will tell you these values are not valid.

--> If these fields cannot be seen, please enable via Adaptation Mode.

The system does not accept this Longitude and Latitude format, as it will only accept a comma ' , ' not decimal points ' . '

The system will only accept 17 digits before the comma, and only 14 decimal places are permitted in total.

An accepted format is:

• Latitiude: 11,111111
• Longitiude: -1,1111111

(It is not needed the numbers that come after these - it is possible to double check this in the GPS locator if used. It does not change the location.)

Error, unable to, doesn't work, Longitude, Latitude , KBA , LOD-CRM-ACC , Account , LOD-CRM-OPP , Opportunity Management , LOD-CRM-ACT , Activities , LOD-CRM-ACT-VST , Visit Planning , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions