2571224 - How to follow-up on an open support case - SAP Successfactors HCM Suite

How to contact SAP regarding existing cases for status, speed up, or escalation requests.

SAP SuccessFactors HCM Suite

You may reach our Customer Interaction Center (CIC) via:

• Chat
• Call
• Email

IMPORTANT: Please do not use below channels when following up on open cases.

• Expert Chat
• Schedule an Expert

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