2571224 - How to follow-up on an open support case - SAP Successfactors HXM Suite

You want to contact SAP regarding existing cases such as status requests, speed up, escalation requests.

SAP Successfactors HXM Suite

You may reach our Customer Interaction Center (CIC) via:

• Chat
• Call
• Email

IMPORTANT: Please do not use below channels when following up on open cases.

• Written cases
• Expert Chat
• Schedule an Expert

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