Symptom
You want to contact SAP regarding existing incidents such as status requests, speed up, escalation requests.
Environment
SAP Successfactors HXM Suite
Resolution
You may reach our Customer Interaction Center (CIC) via:
IMPORTANT: Please do not use below channels when following up on open incidents.
- Written Incidents
- Expert Chat
- Schedule an Expert
Keywords
follow up, update, incident, ticket, contact, contact us, SAP, chat, call, email, progress , KBA , LOD-SF-SBP , SAP Best Practices for SuccessFactors , LOD-SF-INT , Integrations , LOD-SF-EC , Employee Central , LOD-SF-LMS , Learning Management System , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-RCM , Recruiting Management , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-OBD , Onboarding , LOD-SF-SCM , Succession Management , LOD-SF-PM , Performance Management , LOD-SF-RMK , Recruiting Marketing , LOD-SF-CAL , Calibration Module , LOD-SF-CDP , Career Development Planning , LOD-SF-CMP , Compensation Management , LOD-SF-CPM , Continuous Performance Management , LOD-SF-FWK , Platform Framework , LOD-SF-GM , Goal Management , LOD-SF-JAM , SAP Jam , LOD-SF-MDF , Metadata Framework , LOD-SF-MEN , Mentoring , LOD-SF-MTR , 360 Multi Rater , LOD-SF-PRS , Presentations , LOD-SF-RNR , Reward and Recognition , LOD-SF-RPO , Recruiting Posting , LOD-SF-SER , Service Request , LOD-SF-VRP , Variable Pay Programs , LOD-SF-WFA , Workforce Analytics & Planning , Problem