2571224 - How to follow-up on an open support incident - SAP Successfactors HXM Suite

You want to contact SAP regarding existing incidents such as status requests, speed up, escalation requests.

SAP Successfactors HXM Suite

You may reach our Customer Interaction Center (CIC) via:

• Chat
• Call
• Email

IMPORTANT: Please do not use below channels when following up on open incidents.

• Written Incidents
• Expert Chat
• Schedule an Expert

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