The Tickets Summary is showing HTML tags for interactions and notes.
The Opportunity Preview is showing HTML tags in the Notes History section.
This issue can happen in Tickets > Summary Preview as well as in Opportunities> Action Preview.
SAP Hybris Cloud for Customer
Service Tickets, Opportunity, notes, HTML Code, Adobe Live Cycle Designer, Summary, Field Format , KBA , preview summary , object , html5 , notes , ald , field format , interactions , LOD-CRM-SRP , Service Request Processing , LOD-CRM-OPP , Opportunity Management , Product Enhancement
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