SAP Knowledge Base Article - Preview

2571294 - My tickets : how to change the default transaction type MYTI

Symptom

You're working with Fiori App CRM_MYTICKETS (My Tickets) and you need to use a different document type. For example, you need to use the document type ITIN instead of the default type MYTI.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP Fiori for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Fiori transactional apps for SAP CRM all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-FIO-BTX-SRQ , Fiori UI for Service Request , How To

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