SAP Knowledge Base Article - Public

2571562 - HSN/SAC field is Grayed out in Supplier Invoice or field is empty in Purchase order

Symptom

During invoicing, HSN/SAC field is Greyed out for line items of Purchase order.

or

 In Purchase oder, you see that HSN/SAC field is not fetched from Material master data.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select Invoice Entry view
  3. Search for Orders to be invoiced
  4. Search for Purchase Order X (X refers to Purchase Order)
  5. Select New Invoice
  6. Select Post
  7. Error encountered as missing HSN/SAC code
  8. You are unable to edit HSN/SAC field as it is greyed out

 or

  1.  Go to Purchase requests and order work centers
  2.  Go to Purchase orders view
  3.  Search for Order  and edit it
  4.  Go to items tab and select the item
  5.  You will see no value appearing for field HSN/SAC For India

Cause

The Purchase order was created before the HSN/SAC code was updated in product/service master data

Resolution

You can manually remove the line item and add it again , then the system will treat this as a new line item and will assign the HSN/SAC code from the product/service master data.

Keywords

Enable HSN code, HSN is greyed out, HSN not fetched from master data, Unable to enter HSN code in Supplier invoice,HSN code, SAC code, HSN, SAC , KBA , hsn/sac code , supplier invoice , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions