Symptom
You are creating a Shopping Cart for a product. In the product's master data, you have added a Purchasing Note. That note is visible on the item level of the Shopping Cart.
While checking the Purchase Request created from the Shopping Cart, the Purchase Note is not visible on item or header level.
When you create a Purchase Order from that Purchase Request, the Purchasing Note is available again on item level.
You expect the Purchasing Note to be visible in all documents of the process, including the Purchase Request.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to Purchase Requests and Orders work centre.
- Go to Purchase Requests view.
- Show All Purchase Requests.
- Find the document XYZ you created and select Edit ( XYZ represents the created Purchase Request).
- Go to Items tab.
- In the Details, go to Notes subtab.
There are no Purchasing Notes available.
Cause
The Purchase Request is an internal document and only an intermediate between the purchasing request and the order.
Resolution
This is an expected system behaviour. If you want the information to be available in the Purchase Request, you can add it as an Internal Note.
In the product master data, The Purchasing Note is available for the Shopping cart and the Purchase Order.
Hence, both the Purchasing team and the Supplier can have access to the information.
Keywords
Purchasing Note, Purchase Request, Shopping cart, Purchase Order. , KBA , purchasing note , purchase request , shopping cart , purchase order , AP-PRP-PR , Purchase Request , How To