SAP Knowledge Base Article - Public

2571817 - Data is missing in preview but the report exported has all the data - LMS in Online Report Designer

Symptom

  • Unable to find all values in preview mode creating an ORD report of Learning domain
  • The report exported has all the values properly
  • No data available. Please change your selection.

Environment

SuccessFactors HXM Suite

Reproducing the Issue

  1. Create a report in ORD using Learning domain
  2. Check that in Preview mode no records are displayed or only a few records are displayed even if you apply filter
  3. Run the report offline and confirm that all data is available there

OR

  1. Run the report online
  2. The "No data available. Please change your selection." message is shown
  3. Or only few records are displayed.
  4. Run the report offline and confirm that all data is available there

Cause

This is a limitation of the LMS domain itself.

Resolution

This is expected behavior of the Learning domain in ORD. The solution is to rely on the data exported Offline and not in the preview mode.

Keywords

Data, record, value, missing, preview, exported, offline, online, data, learning, domain, LMS, Online Report Designer, ORD, no data available , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-LMS , Learning Management System , Product Enhancement

Product

SAP SuccessFactors HXM Suite all versions