2571890 - Common Issues and How-To Questions Related to WebDAV/File I/O Functionalities

This document is to list some of the most common issues with solution and How-To Questions & Anwsers related to File I/O and WebDav

SAP Business byDesign

SAP Cloud for Customer

1. Is it possible to Integrate C4C/ByD and SAP DMS (Document Management System)? or How to send a file/attachment from C4C/ByD to SAP DMS?

C4C doesn't support sending file to any other system. If user wants a file in one of our BOs then they have to Read it and put it into their target systems themselves. We just have made possible for applications to read files out of the C4C/ByD system via a webservice

You can also refer to the blog https://blogs.sap.com/2015/10/08/read-and-write-bydesign-attachments-using-web-services

Above blog also helps to correctly set up the file input run process

2. How to map WebDAV folder to a network drive in Windows?

Refer to the attachment "Map WebDAV folder.docx"

3. File input run is not working when there are a large number of records to be updated. There are no issues when the file being run has a low number. is there any constrains in number of records?

Below are some of the general guidence:

• Resources are not unlimited; Limits depend on the specific usecase. So it can well be that a file containing e.g. 1000 items work while 5000 does not work. In this case the customer will need to split files.
• A file is always processed completely. E.g. if it contains 1000 items and 1 fails, the complete file will fail.
• However, if several files are imported together, each file should be processed independently, i.e. if there are 5 files with 1000 items each and out of one file 1 item fails, then 4 files (adding up to 4000 items) should be processed and one file (with 1000 items) would not be processed.

KBA , AP-RC-DOC , Document Centric Application Service , How To