SAP Knowledge Base Article - Public

2572327 - Change Language is not available under Options menu


Under OptionsChange Language option is missing as screenshot below:



SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Logon to the instance;
  2. Click the dropdown on the top right & select Options
  3. Language tab missing;


The "Change Language" option is not displayed when Language Packs are not enable in provisioning and when the user is proxying as another.


Not having the Change Language under options, have two reasons:

  • If you are doing proxy, you need to "Become yourself" and then go to options (Change Language is not available when proxying).
  • If you are not doing proxy, ensure you have the Language Packs feature (from screenshot below) enabled in Provisioning > Company Settings:


If you do not have provisioning access, reach out to your Implementation Partner or SAP Product Support through case to LOD-SF-PLT.

See Also

2567011 - How to change SuccessFactors BizX language - User language

2459538 - What items can be customized in Options menu - HCM Suite


Options, Languages, User Options, PLT, Platform, BizX, SF SuccessFactor, proxy , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , LOD-SF-PLT-OPT , User Settings , Problem


SAP SuccessFactors HXM Suite all versions