SAP Knowledge Base Article - Public

2572327 - Change Language is not available under Options menu

Symptom

The option "Change Languages" is not available in the instance.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to the instance;
  2. On the top right corner click on User Avatar > Settings ;
  3. In the Settings page, see the "Change Languages" option is missing;

Cause

The "Change Language" option is not displayed when "Language Packs" feature is not enabled in Provisioning.

"Change Languages" is not displayed in Proxy mode.

Resolution

Enable Language Packs feature in Provisioning > Company Settings:

2017-11-30_11-39-34.png

If you do not have provisioning access, reach out to your Implementation Partner or SAP Product Support through case to LOD-SF-PLT-LAN.

See Also

2567011 - How to change SuccessFactors BizX language - User language

2459538 - What items can be customized in Options menu - HCM Suite

Keywords

Options, Languages, User Options, PLT, Platform, BizX, SF SuccessFactor, proxy , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , LOD-SF-PLT-OPT , User Settings , Problem

Product

SAP SuccessFactors HCM Suite all versions