SAP Knowledge Base Article - Public

2572691 - Filter Options in Worksheet shows Job Title as ???user.TITLE???

Symptom

Find User in Filter Options show ???user.TITLE??? instead of Job Title.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Open a Compensation worksheet;
  2. Click on Filter Options;
  3. Click on Find User;
    1wa.png
  4. In the Find User Dialog window --> enter any field or just click on Search;
    2we.png
  5. In the result we see that ???user.TITLE??? in one of the columns. Expected was Job title.

Cause

Missing definition for "title" in "sysAllUserDirectorySetting" in the Succession Data Model.

Resolution

Please add following item in Succession Data model under the element definition 'sysAllUserDirectorySetting'.

<standard-element-ref refid="title"/>

This will resolve the issue.

Keywords

???user.TITLE???, form, executive, review, filter, job, title, worksheet, option , KBA , LOD-SF-CMP-EXR , Executive Review , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions