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SAP Knowledge Base Article - PreviewSymptom
You are trying to generate a PDF Preview for a Service Request, but you receive a message No Records Found. Also no Output History is generated and when you go to Edit Output Settings you receive the same message.
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Environment
Silverlight and HTML5 Client.
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Output Settings, Preview, No Records Found, Service Request Template, Service Request Form , KBA , AP-RC-OUT , Output Management , Problem
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