SAP Knowledge Base Article - Public

2573353 - Rich Text Fields Displayed Incorrectly in People Profile

Symptom

Rich text fields in Manage Configuration UI Displayed Incorrectly in People Profile PP3

Environment

Employee Central - People Profile

Reproducing the Issue

Example

Go to

Manage Configuration UI

Selct: spotBonusCollection

add test in Rich Text format : <i>English short instructions go here. The maximum length is 255 characters so that's not too much, but will give you this much room to type in what ever you like.<br><br>If more space is needed, let's see what can be done, but I hope this will do.</i>

Result UI PP3

UI.png

Cause

Customer had configured it earlier and migrated to pp3.

Resolution

Currently,This is expected behavior,Rich Text (RTE) is not supported in people profile. This expected Behaviour

However, we encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.

Or

See KBA: 2090228 - How to submit enhancement requests for SAP SuccessFactors

Keywords

ECT-87476, rich text , RTE,People profilke,PP3 , KBA , LOD-SF-EC-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors Employee Central all versions