SAP Knowledge Base Article - Public

2573591 - Time Management Recalculation Events With Status 'To Be Processed' or 'Completed with Error' status

Symptom

What are the steps to resolve Time Management Recalculation Events (TMRE) with status 'To Be Processed' or 'Completed with Error'?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Employee Central  - Time Off

Resolution

  1. Navigate to Admin Tools -> Import and export Data
  2. Select Export Data -> Select the Generic Object "Time Management Recalculation Event" -> Set 'Include Dependencies' as 'No' -> Export.
  3. Navigate to Monitor Job -> Download the file
  4. In the downloaded file, filter by status 'TO_BE_PROCESSED' and 'COMPLETED_WITH_ERRORS'.
  5. If there are any records, navigate to Manage Data -> Time Management Recalculation Event, then either:
    • These records needs to be recalculated i.e Edit -> Change the retry counter to 0,1 or 2 ->set 'status' to 'To be processed' -> set 'Start Recalculation on Save' to 'Yes' ->Save. Result of the run can be seen in Manage Data -> Time Management Task (Or if there are any errors it can be seen in Admin Tools -> Admin Alerts or in the 'Time Alert' tab of Administer Time page of employee(s).
      • NOTE: If there are many TMRE records that needs processing, then these can be imported from Import and Export data as well.

OR

    • These Time Management Recalculation Event records needs to be deleted if they are no longer relevant.

NOTE: In Admin Tools -> Time Management Configuration -> for field 'Earliest Possible Recalculation Date', it is recommended to have recent years date and not a very old date like 01/01/1900. For more details refer handbook Effect of the Earliest Possible Recalculation Date on Recalculation

See Also

2803657 - How To Check The Recalculation Error(s) via Execution Manager Dashboard?

Keywords

Time Off, Recalculation, Time Management Recalculation Event, TMRE, To Be Processed, Completed with Error, Earliest Possible Recalculation Date , KBA , LOD-SF-EC-TIM-REC , Recalculation , Problem

Product

SAP SuccessFactors Employee Central all versions