SAP Knowledge Base Article - Public

2573959 - Variable Pay : Bonus Pay out report returning empty file

Symptom

Bonus pay out report is empty even when user has access over executive review.

Environment

Successfactors Variable Pay

Reproducing the Issue

Step 1: Proxy as user in question.

Step 2: Navigate to Executive review.

Step 3: Generate bonus payout report and Confirm that report does not have any data.

Cause

Probable reason could be that value set for 'Variable Pay Executive Review Threshold for Online Export' in Provisioning > Company Settings is less.

Resolution

Contact SAP Support Via case requesting to check this setting.

Steps for Support

1. Login to Provisioning > Company Settings > Search 'Variable Pay Executive Review Threshold for Online Export'.

2. Set the value to 1000 if its 500.

3. if its already set to 1000 but still report is empty then please investigate further.

Note: Refer Internal note for reference jira.

Keywords

bonus payout report empty , KBA , LOD-SF-VRP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation all versions