SAP Knowledge Base Article - Public

2573964 - External Time Data Custom Field Values Are Not Getting Updated In Time Sheet UI

Symptom

External Time Data custom field value is not updated in Employee Time Sheet Entry accordingly. 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

  1. Create a custom field 'Comment' in the Object Definition of "EmployeeTimeSheetEntry".
  2. Create a custom field 'Comment' in the Object Definition of "ExternalTimeData".
  3. Create a new External Time Data record and fill field 'comment'. 
    custom ETD.png
  4. External Time Data is processed successfully, but the 'comment' field of Employee Time Sheet Entry is not updated. 
    ETSE.png

Cause

  • There is no transport of custom fields from the External Time Record to the Employee Time Sheet Entry. Therefore, if you import custom field via External Time Data, it will show in Manage Data -> External Time Data but it will not be transferred to the Employee Time Sheet Entry and subsequently not to the Time sheet UI.
  • Import of custom field values to Time Sheet UI is not currently supported.
  • The import job and the Time Sheet web UI only read the standard fields from the External Time Data and not custom fields.

Resolution

Please consider adding the custom field value manually in the Time Sheet UI.

See Also

SAP Help Portal Documentation: Import of External Time Data

Keywords

Time Sheet, Attachment, Custom Field, External Time Record, External Time Segment, External Time Data, time sheet UI, Import, employee time sheet entry, attendance, tms , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions