SAP Knowledge Base Article - Preview

2574460 - No Employees are Shown for Agent Field in Service Ticket

Symptom

You are trying to assign an employee in the agent field , but the object value selection is empty


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Agent employee empty ticket , KBA , tickets , administrator , agent , people , access context , business role user , access , employees , LOD-CRM-SRP , Service Request Processing , How To

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