Symptom
We have a local requirement here in Sweden for customers during new hire process when admins enter social security number in the field a query triggers via an integration to fetch the personal information from the external system.
This has been local best practice using many legacy system currently here in Sweden.
With this customers are expecting a similar functionality in SuccessFactors Employee Central using Add New Employee wizard.
As a EC consultant I understood this tool is static cannot get any custom buttons in this tool to trigger a query to external system.
So, would like to discuss further on this requirement with SAP SF EC Product management/expert to give us insight about the possibilities or any proof of record for such requirement previously from any other customers.
Environment
SuccessFactors
Employee Central 2.0
Resolution
Data can flow only from Recruiting Management or Onboarding Module of SuccessFactros into Employee Central modules "Add New Hire" wizard.
For contacting Product Management team please use "Customer Community" portal by posting Ideas or Requirements.
Keywords
Getting data into add new hire from 3rd party system , KBA , getting data into add new hire from 3rd , 3rd pay system , external system , employee central , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem