SAP Knowledge Base Article - Public

2574602 - Failed to send data to SF: The remote server returned an error: (400) Bad Request.

Symptom

Onboarding Candidate Info object not created

Failed to send data to SF: The remote server returned an error: (400) Bad Request.

Environment

SAP SucessFactors Onboarding - All Versions

Reproducing the Issue

  1. Login to Onboarding
  2. Settings
  3. Audit trail of new hire
  4. View error
  5. Failed to send data to SF: The remote server returned an error: (400) Bad Request.

Cause

CandidateCreate Notification is not being sent to BizX due to a configuration issue with Required fields below

3.png

Resolution

  • Ensure all the above keys are present, and are configured correctly on the panel
  • In this case it was not, the Internal hires keys had the incorrect value on the panel as shown below

1.PNG

In order to resolve the issue:

  1. In Onboarding
  2. Settings
  3. Panels
  4. Select internal hire field
  5. and change the code as shown below.
  6. You can leave the display text as yes and no, but the code must be true and false, and they must be on lower case

2.PNG

Keywords

Failed to send data to SF: The remote server returned an error: (400) Bad Request. OCI, OnboardingCandidateInfo, InternalHire , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions