Symptom
Unable to select value for a picklist field.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
-
Login to Onboarding
-
During the process
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On the panel
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Try to select a value e.g country
-
Drop down displays blank
-
for Picklist fields
Cause
There isn't an external code in the picklist, but the integration type of the key in Onboarding is code based.
Resolution
-
In Onboarding
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Settings
-
Data Dictionary
-
Find your Key
-
Change the data type of the key, or the integration type to suite
- Or add an external code to the picklist
Keywords
On boarding, OBD, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem
Product
SAP SuccessFactors Onboarding all versions