SAP Knowledge Base Article - Public

2575224 - LMS reports are generating the message "There is an error in saving files of data set cache."

Symptom

Receiving the message "There is an error in saving files of data set cache."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Users:

  1. Go to the Links tile
  2. Click on Reports
  3. Try to run any of the reports available.

Administrators:

  1. Go to Reports
  2. Try to run any of the reports available.

Resolution

Confirm if the message is being shown to all reports and report this to the SAP Support providing the instance details and time stamp.

Keywords

LMS, reports, There is an error in saving files of data set cache, report , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions