SAP Knowledge Base Article - Preview

2575424 - Payment Information - Application Error When Payment Information Portlet Loads For All Users

Symptom

When the Payment Information portlet loads for any user we get an application error message without error id. Payment Information then cannot be maintained.

No error is encountered when making changes via Manage Data.

The application error will contain: errorId=null, timestamp=null, errorMessage=Cannot read property 'name' of undefined, errorName=TypeError


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

Employee Central - Payment Information

Product

SAP SuccessFactors Employee Central all versions

Keywords

Empty, UI, Rule, onInit, onInsert, Edit, onLoad, errorId=null, timestamp=null, errorMessage=Cannot read property 'name' of undefined, errorName=TypeError, Payment Information, Application Error, Cannot, Enter, Maintain, read property name of undefined , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-PP3 , People Profile (PP3) , Problem

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