SAP Knowledge Base Article - Preview

2575445 - sap.ushell.plugins.rta-personalize error when clicking on a Fiori Launchpad tile

Symptom

You are installing SAP S/4HANA 1710

You see the following error in the console when logging on to Fiori Launchpad:

The issue is most likely caused by application sap.ushell.plugins.rta-personalize. Please create a support case and assign it to the support component of the respective application. - Failed to load UI5 component with properties: '{
"enabled": true,
"name": "sap.ushell.plugins.rta-personalize",
"componentData": {
"startupParameters": {}
},
"asyncHints": {},
"async": true
}'. sap.ushell.plugins.rta-personalize
O @ jquery.sap.global-dbg.js:1022
error @ jquery.sap.global-dbg.js:1085
(anonymous) @ Ui5ComponentLoader-dbg.js:263
Promise rejected (async)
createComponent @ Ui5ComponentLoader-dbg.js:248
l @ PluginManager-dbg.js:209
p @ jquery-dbg.js:3187
add @ jquery-dbg.js:3246
P._instantiateComponent @ PluginManager-dbg.js:237
P._handlePluginCreation @ PluginManager-dbg.js:73
(anonymous) @ PluginManager-dbg.js:397
P.loadPlugins @ PluginManager-dbg.js:394
_loadRendererExtensionPlugins @ Shell-db [TRUNCATED]


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Environment

SAP S/4HANA 1710

Keywords

KBA , CA-UI5-COR , Core and Runtime , CA-UI2-INT-BE , Please use CA-FLP-ABA , Problem

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