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SAP Knowledge Base Article - PreviewSymptom
Users are able to create new accounts with the role Customer through Add-In for Microsoft Outlook although they are restricted by a Page Layout to creating accounts with the role Prospect only.
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Environment
MS Outlook Add In
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Add-In for Microsoft Outlook; Outlook; Restriction; Layout; Role; Customer; Prospect , KBA , outlook , clr , business role , enforce , layout , account , customer , role , prospect , restriction , add-in for microsoft outlook , LOD-CRM-PM , C4C Product Management , Product Enhancement
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