2575757 - Rename the native Learning(LMS) URL

How to request to rename the native URL of a Learning(LMS) instance

SAP SuccessFactors Learning

1. Raise a new case to LOD-SF-LMS >
2. Include the current URL which needs to be updated >
3. Clearly state the required new URL >
4. Attach Customer Approval [Please use Customer approval template attached]

Please Note:

• Please note that this process takes approximately 14 working days.
• As per information provided by Operations team, only the LMS URL can be requested to change. The Company ID and Company Schema from the Learning tenant can't be changed.
• Also, per standard, for LMS tenants with suffix (e.g. Dev and Stage tenants), the customer can only change what's ahead of the given suffix ("-dev.lms.sapsf.com", "-stage.lms.hr.cloud.sap", etc). For example:
  
  Current URL: learning-dev.lms.hr.cloud.sap
  New URL: lms-dev.lms.hr.cloud.sap
  It cannot be lms.lms.hr.cloud.sap or lmsdev.lms.hr.cloud.sap etc. It has to follow the convention given to the original URL.

• In addition no capital letters are permitted in the URL. All text will be in lowercase.

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