Symptom
Changes made in the Language Adaptation are lost. All the texts that were changed are reverted back to the standard texts.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
After logging into your SAP Hybris Cloud for Customer tenant you notice that changes for work center view ABC (ABC represents the work center view name) which were made in the Language Adaptation are lost.
Cause
A User has deleted the changes by accident.
This happens when a key user, who does not have the work center view ABC assigned in the Access Rights, opens the Language Adaptation that contains the changes and selects the Collect Texts button.
Resolution
The changes need to be made again.
Keywords
Language Adaptation lost delete deleted changes translations missing , KBA , AP-RC-TXA , C4C Text Adaptation , Problem