SAP Knowledge Base Article - Public

2575956 - Unable to choose multiple Categories in a Library search

Symptom

Can we choose multiple Categories when doing a Library search?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to Learning
  2. Navigate to the Library search (user side)
  3. In "Refine By" > Categories
  4. Notice that only 1 category can be selected

Cause

Currently this is how the application was designed to filter items/courses by Subject Area.

Resolution

  • As per the system functionality, you can only choose 1 Category at a time when doing a Library Search
  • If this functionality is needed, please consider creating a Product Enhancement Request for Product Management to review for future release
    • Instructions on submitting SuccessFactors enhancement requests: KBA 2090228

Keywords

Subject Area, Catalog, Search, multiple, more than one, select, choose, pick, topics, browse, LMS, Learning Management System , KBA , LOD-SF-LMS-CAT , Catalog , Product Enhancement

Product

SAP SuccessFactors Learning all versions