SAP Knowledge Base Article - Public

2576219 - Unable to load data, data store id: XXX does not exist

Symptom

Boomi Process Fails With Error: Unable to load data, data store id: XXX does not exist

Environment

Boomi

Cause

  • This error is due to the purge settings on the Atom Cloud.The error indicates that it is unable to download documents for an execution that ran on Date mentioned in the error, as it is no longer available.
  • The Atom cloud has a purge cycle of 24 hours for cached data files.
  • If the process is experiencing a performance issue which exceeds the 24 hour purge cycle Boomi will not be able to retrieve documents that were lost due to purging.

Resolution

This is expected bahavior.

Because the Atom has a purge cycle of only 24 hours, any cache files stored for longer than this period will be purged and the process will fail with Error: Unable to load data, data store id: XXX does not exist

Keywords

Cache Data Purge, Data Store, Data Store ID, Unable to load data, data store id does not exist , KBA , LOD-SF-INT-BPI , Dell & Boomi Infrastructure , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HCM Core 1711